Alcatraz Ave Office: 1744 ALCATRAZ AVENUE, BERKELEY, CA 94703

Office: (510) 652-1720

Fax: (510)-652-2624

San Pablo Ave Office: 1178 SAN PABLO AVENUE, BERKELEY, CA 94706

Office: (510) 524-9400

Fax: (510)-524-9470 

• Call the office where your child is usually seen.

• Be clear about whether you need advice or an appointment.

• Give us reasonable times/ways to reach you with our response.

• If you have a detailed message, please consider fax, message via the portal, or email us if you can.

• We are happy to answer questions over the phone. When you leave a message, please be clear about how soon you need a response.

• Non-urgent messages: Alternate ways to reach us if we are closed: leave a voice mail, fax, via our patient portal or email.

Any time of day, if you feel your child is experiencing a life threatening matter call 911 or immediately go to the nearest pediatric emergency room.

AFTER HOURS:

Call 510-486-8344

Kiwi Pediatrics is affiliated with the UCSF Benioff Children’s Physicians Pediatric After Hours Clinic located in Berkeley and San Francisco.

For more information visit their website:

Pediatric After Hours Clinic Nurse Advice Line and Clinic

or Call (510) 486-8344 for advice or an appointment

If you are having any difficulty reaching the advice line, please call (510) 652-1743 for instructions on how to reach the on-call doctor.

If you are having an emergency, please call 911 or go to your nearest pediatric emergency room for assistance.

Electronic Communication with Kiwi:

For non-urgent questions, contact your provider through your secure Patient Fusion portal account. Please ask us how to set up your account if you do not have one yet. 

Non urgent Email contact:

Doctors' general email: [email protected]

Dr. Winokur: [email protected]

Dr. Salsburg: [email protected]

Dr. Tucker: [email protected]

Katie Hale: [email protected] (on maternity leave)

Erin Shuster: [email protected]

Mark Thomas: [email protected]

Dr. Benjamin Jarrahi: [email protected]

Please note, e-mail is only for problems that do not need an immediate response. Our goal is to respond to E-Mail correspondence within 3 working days. Note, your Patient Fusion portal, our preferred method of communication is secure. E-mailing information is not secure or encrypted. For your privacy, our patient portal is preferred.

Medication Refills:

Do not call for medication refills outside of office hours. The easiest way to get refills is to CALL your pharmacy first and request a refill; after you call, your pharmacy will contact our office.