Alcatraz Ave Office: 1744 ALCATRAZ AVENUE, BERKELEY, CA 94703

Office: (510) 652-1720

Fax: (510)-652-2624

San Pablo Ave Office: 1178 SAN PABLO AVENUE, BERKELEY, CA 94706

Office: (510) 524-9400

Fax: (510)-524-9470 

• Be clear about whether you need advice or an appointment.

• Give us reasonable times/ways to reach you with our response.

• If you have a detailed message, please consider texting our office phone number, or messaging via the portal
  

• We are happy to answer questions over the phone. When you leave a message, please be clear about how soon you need a response.

• Non-urgent messages: Alternate ways to reach us if we are closed: leave a voice mail, fax, or via our patient portal.
  

Any time of day, if you feel your child is experiencing a life threatening matter call 911 or immediately go to the nearest PEDIATRIC emergency room.

AFTER HOURS:

Call 510-486-8344

Kiwi Pediatrics is affiliated with the UCSF Benioff Children’s Physicians Pediatric After Hours Clinic located in Berkeley and San Francisco.

For more information visit their website:

Pediatric After Hours Clinic Nurse Advice Line and Clinic

or Call (510) 486-8344 for advice or an appointment

If you have difficulty reaching the advice nurse, please call our office and choose the on-call doctor from our menu.

If you are having an emergency, please call 911 or go to your nearest pediatric emergency room for assistance.

Electronic Communication with Kiwi:

Please use our portal,  Patient Fusion, instead of email. 

Please ask us how to get a portal account, if you do not have one. The portal is secure. E-mailing  is not secure or encrypted. For your privacy, our patient portal is preferred.

**Please note, e-mail is only for NON URGENT questions:  We try to respond within 3 working days.

Non urgent Email contact:

Robin Winokur, MD: [email protected]

Liz Salsburg, MD: [email protected]

Nanci Tucker, MD: [email protected]

Katie Hale, PNP:  please use the patient fusion portal:  Patient Fusion

Erin Shuster, PNP: [email protected]

Benjamin Jarrahi, MD: [email protected]

Mark Thomas, PNP:  please use the patient fusion portal: Patient Fusion

Medication Refills:

Do not call for medication refills outside of office hours. The easiest way to get refills is to CALL your pharmacy first and request a refill; after you call, your pharmacy will contact our office.